The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“The room was spotless and well-maintained, creating a warm and inviting atmosphere for my stay.” view full review
Excellent Shower!
“The shower pressure was excellent, providing a refreshing and invigorating experience after a long day.” view full review
Bright & Cozy!
“The living area was bright and cozy, making it a perfect spot to unwind and relax during my stay.” view full review
Great Kitchenette!
“The kitchenette was well-equipped for my needs, allowing me to prepare quick meals during my short visit.” view full review
General
Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Wheelchair access
24-hour security
Air conditioning in public areas
Luggage storage
Lift
Smoke detectors
Services
Room service
Dining
Restaurant
Bar/ Lounge area
Coffee/Tea in lobby
Business
Meeting room
Spa & Leisure
Swimming pool
Room features
Air conditioning
Sitting area
Bathroom
Hair dryer
Media
Television
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
St James Street,
Nottingham,
United Kingdom,
NG1 6BN,
Nottinghamshire
Map view
street view
St James Street,
Nottingham,
United Kingdom,
NG1 6BN,
Nottinghamshire
City landmarks
Event hall
Motorpoint Arena Nottingham
1.2
km
Theatre
The Lace Market
910 m
Cave
City of Caves
780 m
Museum
National Justice Museum
820 m
Church
Organ loft at St Mary's Church
890 m
Gallery
Nottingham Contemporary
710 m
Shopping Area
intu Victoria Centre
890 m
Shopping Area
The Cornerhouse
630 m
Gallery
Galleries of Justice
820 m
Museum
Green's Windmill and Science Centre
1.8
km
Stadium
Trent Bridge Cricket Ground
2.3
km
Park
The Arboretum
1.3
km
London Road
Trent Bridge
930 m
Farm
Stonebridge City Farm
1.9
km
Nearby
1 Brewhouse Yard Castle Road
Ye Olde Trip to Jerusalem
390 m
Lenton Road
Nottingham Castle Museum and Art Gallery
370 m
Square
Old Market Square
340 m
Church
Nottingham Cathedral
410 m
Brewhouse Yard Castle Boulevard
Brewhouse Yard Museum
540 m
Public Building
Nottingham Council House
490 m
Historic Site
Nottingham Castle
370 m
Mall
intu Broadmarsh
530 m
Event hall
Albert Hall Conference Centre
270 m
94 Friar Lane
The Robin Hood Experience
120 m
12A Flying Horse Walk
George Thornton Art
340 m
Church
St Peter's Church
360 m
The University of Nottingham Museum
420 m
Gallery
Focus Gallery
570 m
2 Flying Horse Walk
Flying Horse Walk
340 m
Art object
Robin Hood statue
290 m
Restaurants
The Roebuck Inn
200 m
9-11 St. James's Street
Cod Fish and Chips
120 m
8-10 St. James's Street
Oz:bar
120 m
19 - 23 St James Street
Tuckers
180 m
42 Friar Lane
Taco Bell
280 m
9 Angel Row
The Southbank Bar
220 m
Vernon House 18 Friar Lane
The Dragon
220 m
67 Long Row
O'Neill's Nottingham
240 m
Beastmarket Hill
Costa Coffee
300 m
1 Friar Lane
Storybooks Tearoom & Milkshake Bar
340 m
91 Upper Parliament Street West end arcade
Reviews and Ratings
Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
Great location
Friendly staff
Unclean rooms
Poor dining experience
5.2/10
Guest rating
Rooms
5.0
Location
6.6
Service
5.4
Dining
5.0
Guest reviews
5.2/10
based on 10 reviews
2/5
based on 1624 reviews
5.0
5.0/10 based on 2 reviews
#39 of 41 hotels in Nottingham based on Tripadvisor
John
United Kingdom,
June
2024
6.4/10
The hotel offers clean and comfortable rooms, perfect for a budget stay. The location is excellent, right at the city center's doorstep, ensuring a convenient stay. However, the dining experience was poor value for money, and the overall facilities could be improved.
Rooms
7.0
The room I stayed in was spacious and very dark and quiet at night time. It was a bit tired but clean.
Service
7.0
The staff were respectful and provided decent service.
Location
8.0
The hotel's location is great, near the city center, making it convenient for exploring Nottingham.
Dining
5.0
The dining experience did not meet expectations in terms of value for money.
Facilities
6.0
The hotel facilities were adequate but could benefit from some enhancements.
Malcolm
United States,
January
2024
5.0/10
The hotel is conveniently located near the Old Market Square, making it ideal for exploring the city with easy access to great restaurants. However, the room cleanliness and maintenance were subpar, with dusty areas and broken items, affecting the overall comfort.
Rooms
5.0
The room I stayed in was very dusty and unclean, with broken items, dirty carpet, bedding, and cups. The sink had dirt accumulated, which was disappointing.
Service
5.0
The staff were friendly during my stay. However, the service was lacking when I needed help as I was told to find another hotel.
Location
7.0
The hotel's location near the city center was very good, offering easy access to the Old Market Square. However, the use of patronizing language by staff can be off-putting.
Dining
5.0
The dining experience was pretty poor, with cheap quality ingredients used, resulting in barely warm, overcooked dishes. However, the price was budget-friendly at £7.
Facilities
6.0
Facilities were average, but some areas like the lifts, taps, and lights needed attention and maintenance.
Great location
Unclean rooms
Geoffrey
United Kingdom,
January
2024
5.8/10
The hotel had a very dated and unclean room with various issues, but the service was professional and accepting. The location was convenient, and the dining experience met expectations.
Rooms
5.0
The room was dirty, with stained carpets and subpar amenities. It stank of cigarettes and had maintenance issues like a non-functional TV and loose door fixings.
Service
8.0
The staff were very professional and accommodating, swiftly moving us to another room when needed. However, there was a mix-up with breakfast inclusion that was frustrating.
Location
7.0
The hotel's location was convenient and easy to reach, although some areas needed better cleaning, especially the skirting boards.
Dining
6.0
The dining experience was sufficient, but there were difficulties in finding the restaurant area, leading to confusion and inconvenience.
Facilities
5.0
Facilities were passable but could improve, especially in cleaning and maintaining public areas.
Dick
United Kingdom,
December
2023
5.0/10
The hotel was much larger than expected but the rooms were battered and tired, with cabinets hanging off hinges and no doors. It wasn't very clean. The location was excellent, right in the center of everything, but the loud surroundings could be a drawback. Service had its ups and downs with friendly and helpful staff but also encounters with rudeness from the management. The dining experience felt like being in an old people's home, offering burnt and hard food. The price for some services was reasonable, but the extra charges for parking were disappointing.
Rooms
5.0
The room was much larger than expected but was in poor condition with hanging cabinets and no doors. It wasn't very clean.
Service
5.0
The staff had a mix of experiences from being lovely and willing to help to encounters with rudeness and arguing.
Location
6.0
Despite being centrally located, the surroundings were loud and confusing to navigate with some additional charges for parking.
Dining
5.0
The dining experience was horrible, feeling like being in an old people's home with burnt and hard food served.
Facilities
6.0
The facilities offered were standard without any exceptional features.
convenient location
poor room condition
Frances
United States,
November
2023
6.0/10
The hotel had basic rooms with a fridge, but they were completely different from the advertised ones, filthy, and smelly. The service was a mix of clueless and wonderful attitudes. The location was reasonably comfortable, close to the castle and town center but not a place to stay for free. The dining experience was good with hot and plentiful food and friendly staff, although the selection wasn't great. The overall facilities were satisfactory.
Rooms
5.0
The rooms were small, dated, and not as expected, beyond terrible with filth and bad odor.
Service
6.0
The service had a mix of clueless and wonderful moments, leaving me with a varied experience.
Location
7.0
The location was reasonably comfortable, close to the castle, town center, and the station.
Dining
8.0
The dining experience was good with friendly staff, hot and plentiful food, but limited selection.
Facilities
6.0
The facilities provided were average overall.
friendly staff
filthy rooms
Roger
United Kingdom,
October
2023
6.6/10
The hotel had spacious and very dark rooms, quiet at night time, but some areas were battered and tired. The service was a mix of professionalism and rudeness. The location was excellent, near everything but lacked friendliness in some parts. The dining experience was a mix of first-class and poor quality. Overall, the facilities were decent with room for improvement in certain areas.
Rooms
7.0
The rooms were spacious and very dark, providing a quiet atmosphere at night.
Service
6.0
The service had both polite and professional interactions as well as disappointing rude moments.
Location
8.0
The hotel's location was excellent, being near everything, though lacking friendliness in some aspects.
Dining
5.0
The dining experience offered a mix of first-class service and occasional poor quality.
Facilities
7.0
The hotel facilities were decent overall, with room for improvement in certain areas.
Raymond
United States,
August
2023
5.4/10
The hotel was a total letdown in terms of room conditions, with old and scratched furniture, an uncomfortable bed with only one thin pillow, and an awaiting refund issue that's taking too long to resolve. However, the service provided was friendly and helpful, though some staff interactions turned unpleasant due to evasive explanations. The location was decent for business but lacked cleanliness in certain areas. Despite these downsides, the dining experience offered good value, and the facilities were satisfactory overall.
Rooms
5.0
The room conditions were atrocious, with old and scratched furniture and an uncomfortable bed with minimal bedding. Waiting for a refund added to the disappointment.
Service
6.0
The service was a mix of friendly interactions and some disappointments with staff rudeness and evasiveness.
Location
5.0
The location was decent for a business trip but lacked cleanliness in certain areas.
Dining
7.0
The dining experience offered good value for money despite some cleanliness issues in the room. Breakfast was a positive note.
Facilities
6.0
The facilities were subject to some maintenance issues but overall served their purpose adequately.
Ralph
United States,
July
2023
5.0/10
My stay at the hotel had its ups and downs. The location was convenient, right in the heart of Nottingham, making it easy to reach attractions, but the lack of cleanliness in the rooms was a major letdown. The service was a mix of friendly interactions and rude behavior, affecting my overall experience.
Rooms
5.0
The room I stayed in wasn't very clean, it was filthy from top to bottom, and the noise from the city made it hard to rest with only single glazing.
Service
5.0
The service I received was a mixed bag. While some staff members were just fine and shared interesting local history, others were extremely rude and tried to charge me twice for my stay.
Location
6.0
The hotel's location was quite close to the center of Nottingham, which was great for exploring the city. However, the service lift saga and unwelcoming atmosphere around the stairs were off-putting.
Dining
5.0
The dining experience was a bit of a letdown. The breakfast had a good variety of food, but the quality was not impressive, with rubbery eggs and solid bacon.
Facilities
6.0
The facilities at the hotel were average. There were some amenities available, but nothing exceptional that stood out during my stay.
Scott
United States,
June
2023
5.4/10
I found the hotel in a convenient location and the room was quite disappointing with its cleanliness and maintenance issues. The service was lacking attention to detail, but the location was ideal for exploring the city's attractions. The dining experience had its ups and downs with some quality concerns. The facilities were just average overall.
Rooms
5.0
The room was not up to standard, with signs of stale smoke, unclean surfaces, and outdated facilities. It definitely needs a major refurbishment.
Service
5.0
The staff seemed not fully focused on guest needs and made errors like overcharging. Some helpfulness was noted, but overall service quality was not satisfactory.
Location
7.0
Dining
6.0
The dining experience had its positives with a nice selection but was marred by rubbery eggs and solid bacon. Room for improvement.
Facilities
5.0
The facilities were just average and nothing special stood out. The hotel needs to step up in this area.
Mark
United Kingdom,
June
2023
5.0/10
My stay at the hotel was quite disappointing. The rooms were dated, dirty, and poorly maintained. The main issue was the disturbance caused by other guests, including loud noises in the corridors at odd hours and a strong smell of cannabis. The hotel's condition did not match its cost of £110; it was only worth about £70. There were several maintenance issues like broken furniture and cabinets hanging off hinges.
Rooms
5.0
The rooms were not available due to flooding, but based on the description, they seemed in poor condition with broken furniture and a dirty appearance.
Service
5.0
The service was lacking, with unhelpful staff and issues with demanding unnecessary ID multiple times. The staff's behavior was rude and inconsiderate, especially during check-out.
Location
5.0
Despite being okay for the city center and close to attractions, the location had its drawbacks like oppressive rules. The presence of vagrants and junkies around the hotel was concerning.
Dining
5.0
The dining experience was poor, with low-quality food and some items appearing reheated. The overall quality did not match the price paid.
Facilities
5.0
The facilities seemed inadequate, with reports of issues like no internet, iron burns on the carpet, and an atmosphere resembling that of a prison.
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